Feedback - OLYMPIA SERVICES

Complaints, Compliments & Feedback Form

Olympia Projects is committed to providing the best possible service to everyone who accesses its services. We value your feedback so we can improve the services we provide.

Please let us know what we do well and where we can improve our services.

Let us know your response below:

Complaint | Compliment | Feedback/Suggestion(Required)

Complaint

Compliment

Feedback/Suggestion

Other

If you wish for this to be confidential then it will be seen by the Director only.

Do you wish to remain anonymous:(Required)

Yes

Name(Required)

First Last

Address

Street Address State / Province / Region Postal Code

Telephone:

Mobile:

Email(Required)

Feedback Information

Name of client/ worker:(Required)

First

Address of client if known:

If yes, please tell us with whom and what was the outcome?(Required)

Have you had the chance to discuss your concerns with Olympia Projects, another Agency or person for assistance with these concerns?(Required)

Yes

Please share any feedback or concerns. Include what led to making the complaint, compliment or feedback, the approximate dates and who was involved?(Required)

What outcomes would you like as a result of providing your feedback?(Required)

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Privacy

Olympia Projects is committed to protecting your privacy. We collect and handle personal information that you provide on this form for investigating and responding to your complaint, compliment or feedback. Olympia Projects will only use your information in accordance with relevant privacy and other applicable laws. For us to provide the best possible service, we may need to share your personal information with others, such as NDIS, etc. that deals with the concerns identified in your feedback. Please be advised that compliments may be used and published by Olympia Projects to promote its services and encourage others to seek help. All personal details or identifying information will be anonymised. If you do not want your compliment to be published, please let us know. If you choose to remain anonymous, Olympia Projects may be unable to respond to your complaint, compliment or feedback. If you wish to contact Olympia Projects who are responsible for managing the personal information that you provide on this form, please call 04474481332 or email: feedback@olympiaprojects.com.au You also have the right to access your information and seek its correction under the Freedom of Information Act 1982. For information about making a Freedom of Information application contact Freedom of Information Unit on 03 9096 8449 or 1300 650 172.

Declaration

I declare the information I have provided is true and correct